Tiauho - Privacy Policy

Information We Collect

Information You Provide

Contact information (name, email address, company name)
Project details and requirements you share with us
Communication preferences and feedback
Any other information you voluntarily provide

Information Automatically Collected

Website usage data via Vercel Analytics (anonymized)
IP address and browser information for security purposes
Device type and operating system for optimization
Pages visited and time spent on our website

How We Use Your Information

To respond to your inquiries and provide requested services
To communicate about projects and business matters
To improve our website and services
To comply with legal obligations
To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal requirements or court orders
To protect our rights, property, or safety
With service providers including Vercel (hosting), Resend (email delivery) under strict confidentiality agreements
In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

Secure data transmission using SSL/TLS encryption
Regular security assessments and updates
Limited access to personal data on a need-to-know basis
Secure data storage and backup procedures

Your Privacy Rights

GDPR Rights (EU Residents)

If you are a resident of the European Union, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing of your personal data

CCPA Rights (California Residents)

If you are a California resident, you have the following rights:

Right to Know: Request information about data collection and use
Right to Delete: Request deletion of personal information
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell data)
Right to Non-Discrimination: Equal service regardless of privacy choices

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information is typically retained for 2 years after last contact, unless you request earlier deletion or as required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy and applicable laws.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at info@tiauho.com with "Privacy Policy Inquiry" in the subject line. We will respond within 30 days as required by applicable privacy laws. For other inquiries, please see our Terms of Service.

Privacy Policy

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